Shipping Policy

Last updated: September 8, 2026

Where we ship

We currently ship within the United States only.

Processing time

Orders are usually prepared within 1–2 business days, excluding weekends and holidays. If a launch, preorder, or made-to-order item requires additional time, the expected date will be shown on the product page.

Shipping costs

Carrier shipping charges are calculated at checkout based on the destination and package. Free local delivery is available on orders of $25 or more to Garden City, Dearborn, Dearborn Heights, Livonia, Westland, Canton, Inkster, Taylor, and Redford, Michigan.

Delivery estimates

Standard delivery within the United States usually takes 3–7 business days after the order ships. Delivery dates are estimates provided by the carrier and are not guaranteed.

Tracking

When your order ships, you will receive an email with tracking information.

Address changes

Please review your address before submitting your order. Contact us immediately if a correction is needed. We cannot guarantee an address change after an order has been processed or shipped, and additional reshipping charges may apply.

Damaged or incorrect orders

If your order arrives damaged or contains an incorrect item, email info@levantinebotanica.com within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can review the issue and arrange an appropriate replacement or refund.

Lost or marked-delivered packages

If tracking shows a delivery that you cannot locate, check with household members and neighbors, then contact the carrier. You may also email us and we will help review the tracking information. Carrier delays and packages marked delivered are assessed individually.

Contact

Email: info@levantinebotanica.com
Phone: +1 313 500 4654